• If you now transmit to NHIC in California or New England (Massachusetts, Maine, New Hampshire, Vermont) and you have been subscribing to Stratford's software support, you should be able to comply with this requirement. The password requirement begins October 1, 1997. Since the password must change every 30 days, the first password change notice will occur approximately November 1, 1997.
• Check your monthly statement. There should be a line item that says: Medicare EDI (or similar wording). If you do not see this wording, you should immediately fax a notice to Stratford at 206.984.3846 and say that you to make the NHIC password change.
• If you have upgraded to Windows 95, you may use either of the two installation programs that are available from Stratford. You should notify Stratford that you have Windows 95, however, since we have an installer that is specific for Windows 95 and Windows NT. This installer will save you the hassle of manually configuring things. Also, it is prettier. It is the first step on the way to a pure Windows 95 program, coming in the future.
• On Friday evening (9/19/97) we loaded the final (hopefully) code to this web site. As soon as it is approved by NHIC New England and NHIC California we will begin shipping it to everyone who needs it.
• We have thousands of licensed users to upgrade to this version in October 1997. There are many customers who cannot follow printed instructions and will call for help. This volume of calls will be added to our present volume, so all we can say is that we will do our best. The software fix will go out first to those people who subscribe to software maintenance on a regular basis. Those people who are requesting the fix only, will receive it as soon as possible, but after all subscribers have it and working satisfactorily.
• If you are "computer literate", you have Windows 95 and you think that you can download software to your computer from our web site, please send an email to support@stratfordsoftware.com. You will receive priority service. There will be one very large file, about 5 megabytes. You must download this file onto your hard disk. This is a "self exploding" file that will create an installation directory on your computer. You must use the explorer or START | RUN to find this installation directory and the SETUP.EXE command. You can install the software by clicking on SETUP. The installation program is like most Microsoft software installations.
• Technical information regarding this software:
• Stratford has devised a scripting mechanism that can change your password automatically. No operator intervention is required if you have PC Plus version 2.x, 3, 4, or 32. The new password will meet all the (known) CMS requirements, (1) that the software vendor (Stratford) will have no way to know what the password is (2) The provider will be the only person that will have any access to the password after the first change notice.
• Specifically, this means that even if you send your ID and password to Stratford and we build your templates; after 30 days, we will have no way to know what your password is. The change will happen automatically and even the provider will not know that it was changed. The Stratford program has an EDI maintenance window that the provider can use to access the password if required. Only someone with physical access to the provider computer will have any way to learn what the password is.
  

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Last modified: 09/04/13